We have Partnered with Mastercare / Early Bird Services to offer our customers a 2 Year Extended Warranty. This Warranty will only start once the Manufacturer’s warranty has expired.
To log a repair please call 087-803-9800.
The Extended Warranty covers the exact same items as the Manufacturers warranty. Please read below to see the inclusions and exclusions of the Extended Warranty.
Extended Warrantee covers:
A) No hidden costs
B) No call out fee
C) No excess fee
D) Free house calls up to 50 klm
E) Free labour F ) Free parts to the value of R 3000
F) One stop call centre for logging repairs ( 087-803-9800 )
G) Extended warrantee is an extension of the manufacturer’s warranty
The following exclusions apply:
A) Acts of God ( e.g. Floods, Fire, power surges, lighting etc. )
B) Any ancillary and cosmetic equipment connected to the product covered ( e.g. buttons, flaps, cabinets remotes etc. )
C) Abuse damage ,tampering of the unit
D) Incorrect installation
E) M-net decoders DSTV satellite dishes and decoders
F) Insect e.g. cockroaches, mice etc infestation
H) Laptop Battery and Charger (Seen as consumables)